FREQUENTLY ASKED QUESTIONS
HOW CAN I PLACE AN ORDER?
All available dates can be viewed at the checkout page. Simply add the bakes to cart, select your preferred date and you will receive an order confirmation email with payment details. Do follow the payment instructions at checkout.
If you require the bakes on a specific date that is unavailable, please reach out to us and we'll see what we can do.
DO YOU DELIVER?
Yes. Kindly note that there is a slight change to our delivery fee structure for this Mid-Autumn Season. Free delivery for orders above $180, otherwise flat rate of $15/location. Deliveries are made between 10am-5pm.
If you require a specific delivery timing, please reach out to us and we will try out best!
Deliveries to the following areas will incur a surcharge: Tuas, Lim Chu Kang, Sentosa, Jurong Island.
We do not delivery to restricted areas, airports and country clubs.
ARE YOU HALAL CERTIFIED?
No, we are not halal certified but we are halal friendly! Where possible, we do use ingredients that are halal certified. No pork, lard, alcohol or gelatine used in all bakes.
DO YOU DO CORPORATE OR CUSTOMISED ORDERS?
Yes we do! Our handcrafted treats are made from premium ingredients and baked fresh daily, ensuring that your order is of the highest quality.
We also offer custom branding options and take special requests for off-menu bakes. Please send your enquires to breadandbutterbyxy@gmail.com or drop us a DM on Instagram. We'll get back soonest!
CAN I SELF COLLECT? WHERE ARE YOU LOCATED?
Yes, of course! Self collection can be made at our store. We are located at 138 Robinson Road #01-04 Oxley Tower. Our Self Collection timings are Mon-Fri, 10am-3pm | Sat 10am-1pm :)
If you have a specific timing request, please let us know and we will try our best!
WHAT ARE YOUR OPERATING HOURS?
Our store is open from Monday to Saturday.
Monday-Friday: 7am-4pm | Saturday 7am-1pm. We are closed on Sundays and Public Holidays.
Please feel free to check with us on Instagram (@breadandbutterbyxy) or Whatsapp (80449405) on the availability of our bakes. If you are keen to make a reservation, do let us know so we can set the bakes aside for you!